1. Valid email address.
A valid email address is required to log in to your account and receive information from Hashnest. Unless due to special circumstances, we do not allow customers to change their email address so please make sure your email and email hosting remain accessible.
2. A strong password.
Do not use a weak password as your account will hold hashrates, funds and payouts in the form of cryptocurrencies. Losing your password and consequently your account access may mean that you may not recover the assets in your account.
3. Active mobile number.
An active mobile number is necessary to receive SMS verification for 2FA and withdrawal. Make sure your mobile number can receive SMS and your service provider is not filtering any SMS. Once bound, you cannot unbind your mobile number.
4. Google authenticator.
We encourage you to download Google authenticator App in your phone and set it up for your account as extra security.
Comments
2 comments
Hi @Sebastianpell, thank you for comment. I believe the support team has already been in contact with you. If you have any further questions, please do not hesitate to contact us by submitting a support ticket!
han quitado la mineria del L3 donde tenia mas de 491
Power of Hash (THS)
habia invertido mas de $3000 dolares americanos y ahora NO ESTA MAS como recupero ??? que esta pasando!!!! los voy a denunciar por estafadores!!!!
I had a mining account in LTC and now there is nothing! I had about 491 of Power of Hash (THS) and now you REMOVED THAT !! HOW DO I STAY? I NEED A RESPONSE I HAD INVESTED MORE THAN $ 3000 AND NOW I DO NOT HAVE ANYTHING !!!
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