I have lost or forgotten my password

If you had forgotten or lost your password,

Step 1: Click “Forgot Password?” under Sign in. 

Step 2: Enter your email address that you’ve used for your Hashnest account under Email.

Step 3: Key in the CAPTCHA security code for verification.

Step 4: A SMS verification will be sent to your phone number. If you are not bound to any phone number or you do not have any access to your phone number, please contact Hashnest support team for account assistance. 

Step 5: Enter and confirm a new password to reset. You may now sign in using your new password.

If you had forgotten or lost your password, but unable to reset it due to phone number not bound or other reasons, please read this page and follow the steps.