Once there is one confirmation on your withdrawal transaction, the withdrawal will be considered complete.
Time to time the network might be jammed so you might still see your status is pending despite waiting for a day.
Usually one network confirmation takes about 10-30 minutes, but sometimes it could take up to 1-2 hours, depending on the network.
You may wish to review your withdrawal transaction on BTC.com or blockchain.com using your transactions ID (hash/txid). If you can’t find any transaction record, please submit a support request to us below and our support team will assist further.