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How do I make a withdrawal?

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To withdraw funds from your Hashnesh wallet, click "wallet" Screenshot_2020-12-04_at_11.09.34_AM.png at the left menu bar. From there, choose the currency that you would like to withdraw from (or make a deposit into) your Hashnest wallet then click Screenshot_2020-12-04_at_11.09.57_AM.png

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Key in the wallet address (or choose from your Withdraw Wallet Management) and amount that you would like transfer to and your trade PIN. If you don’t know what’s Withdraw Wallet Management, it’s a simple tool developed by Hashnest to store and organise your wallet address. Learn how to set up here.

Click “Withdraw” to confirm your withdrawal.

Note the withdrawal fee and always make sure that you are transferring the right currency into the right wallet. We cannot recover the amount if you sent wrongly. 

The withdrawal fee will be deducted from your withdrawal and not from your balance, so it’s a good idea you add the fee to your withdrawal amount to avoid receiving lesser than you intended. 

Screenshot_2020-12-04_at_11.10.07_AM.png

Please make sure your 2FA (SMS or Google authenticator) and trade PIN are properly set up and valid before you attempt to withdraw. If you haven’t done so, please learn how to set up your 2FA here and learn how to set up your trade PIN here.

After you have successfully withdrawn from the wallet, you will receive an email and web message from us stating your transaction ID (hash/txid) and your withdrawal is successful.

You may wish to review your withdrawal transaction on BTC.com or blockchain.com using your hash. If you can’t find any transaction record, please submit a support request to us below and our support team will assist further.

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Comments

4 comments

Date Votes
  • adiexputra

    Why was i didn't see withdrwl option for BTC currency in my wallet...

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  • Ying

    Hello adiexputra,

    We recently closed withdrawal functions for maintenance. You should be able to withdraw now. However, if you still cannot, please write in to us by submitting a support request.

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  • thiha.tzg

    Hello

    Zec withdrawal not yet

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  • Ying

    Hi thiha.tzg,

    You should be able to withdrawal without problem. However, if you still cannot, please write in to us by submitting a support request.

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