If you withdrew more that the allowed amount, the withdrawal status would be detained as “Pending” until we have verified your account is secure. This would take around 3 working days or less to verify.
Please check the minimum and maximum withdrawal limit before you withdraw.
If you are in an urgent situation and unable to wait, you are advised to cancel the withdrawal request and withdraw an amount that is within the maximum withdrawal limit.
If you had found that your withdrawal status is still “Pending” despite waiting for 3 working days, please contact us immediately for assistance.