Many users have recently reported that they are unable to deposit BCH into their Hashnest wallet. This is because we have upgraded our BCH wallet, hence e-wallets elsewhere might not recognise our wallet address.
Make sure you have checked and confirmed that your deposit has failed not because of these reasons: before you proceed.
You may request your wallet provider to upgrade the wallet or,
Follow the below steps to change your Hashnest wallet address into a legacy one:
1. Go to https://bch.btc.com
2. Key in your wallet address. Make sure you do not omit bitcoincash:
3. Press 🔍. And the search result should a show the wallet address - the left one being the legacy address and the right one being your existing Hashnest address
4. Copy and paste the legacy address into your depositing field and your deposit will be successful.